Privacy & Security

How do I know the personal information I provide to you online is secure?

At The Mountaineer, we promise that your information is secure.

Our Secure Sockets Layer (SSL) is some of the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

What happens if my credit card is used fraudulently?

Our credit card partners protect you against fraud when shopping online at The Mountaineer.

What if I still don't want to use a credit card for an online purchase?
Just follow our phone or fax ordering instructions when you get to the checkout process.

What personal information do you collect?

When you place an online order we need to know your name, e-mail address, mailing address, credit card number, and the card's expiration date. This information allows us to process your order, and to notify you of your order status.

Do you share my personal information?

No!

Do you save my online information?

When you register online with The Mountaineer, we give you the option of saving your personal account information so you don't have to enter it each time you visit our site. What are cookies? A cookie is a small file stored on your computer by a web site to give you a unique ID. A cookie generated by our site contains no information about you. It contains only a numeric ID.

What happens when I click on a link from your site that takes me to another website?

We do not share any personal customer information with our partners or advertisers that have links on the The Mountaineer web site. However, we do not control the practices of these web sites; these sites may collect and use personal information in ways that are not consistent with The Mountaineer.